Mongoose Casino System Requirements

All our casino games and mongoosecasino.com as a whole offers service through the medium of your internet browser and requires no download in any stage. However, since technology is directly attached in this process, there are basic system requirements that need to be fulfilled. Your personal computer, MAC or mobile device and your internet connection has to meet certain specifications in order for the website and casino games to run in a flawlessly smooth manner, as it was originally intended.

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Hardware



Apart from your general PC and MAC, Mongoose Casino games are also available on your mobile device through the web browser on your mobile. Usually, if your PC or Mac is not too old (bought within the last 5 years), hasn’t got numerous applications running in the background (which slows down the load process), and has a good internet connection attached to it, users should have a smooth gaming experience on our web site. However, as a common guideline, we would recommend you use a device with a minimum system requirement as set below:

PC

  • Operating system: Windows 98+
  • CPU: 166 MHz+
  • RAM: 32MB+
  • Graphics card: 2MB+
  • Input: Mouse and Keyboard
  • Hard Disk: 250MB+ free space

Mac

  • Operating system: MacOS 8.6+
  • CPU: iBook/iMac/PowerBook G3+
  • RAM: 32MB+
  • Input: Mouse and Keyboard
  • Hard Disk: 250MB+ free space

Mobile

We have a specific Mobile Casino Site that has been optimised for playing in the browsers of your mobile device. We also have games that are built in HTML5 meaning they can be played on most smart phones and mobile devices including iPhones/iPads running iOS, as well as the latest Android software (which no longer supports Flash as default).

  • Operating system: Android 2.0 Eclair+ / iOS 3.x+
  • Device: Smart phone, tablet or other mobile device
  • Input: Touch screen

Software



Having the right software can be key to running our casino smoothly on your computer. Most computers will come pre-installed with the right software needed, however depending on the age of your machine you may need to upgrade to the latest version. The below versions are required to run our casino smoothly.

PC

  • Operating system: Windows 98+
  • Browser: Chrome 8+ / Internet Explorer 8+ / Firefox 3.6+ / Opera 11+
  • Adobe Flash 9+

Mac

  • Operating system: MacOS 8.6+
  • Browser: Chrome 8+ / Safari 5+ / Firefox 3.6+ / Opera 11+
  • Adobe Flash 9+

Certain browsers (the program used to see webpages) perform better than others and therefore we suggest in order of preference the above browsers.

Internet Connectivity



As with anything online, for the best service, the quicker and more reliable your Internet connection is the faster and smoother your experience will be. The same applies with playing our casino games online. We generally recommend the below minimum connection to be able to use our site and play our games at a respectable level:

Speed

  • 1MB/s Download
  • 512kb Upload

Mobile internet connectivity

  • Wifi
  • 3G

How can I find out my Internet connection?

If you’re unsure of your internet actual speed, it’s possible to use online tools to see what actual speed your internet connection is. We recommend using one of the below links, that should tell you the connectivity of your area and your specific IP.

  • Australian ADSL2 internet connectivity map
  • Internet connectivity speed test

What you’ll generally find is that, although your ISP (internet service provider) will sell you a subscription that claims a set upload and download speed, in most cases this is the optimum max speed – which usually is only achievable under set ideal conditions, that include other internet users on your network at any one time, local connectivity, upload speeds of the place you’re trying to download from and a host of other variables.

Problem Solving



From time to time when browsing any website on the internet, there are likely to be times when connectivity problems or errors may be experienced. Although very rare, these can happen at Mongoose Casino, so we’ve highlighted below, a few tips that can help improve your experience on the off chance you have any issues.

Hardware

  • Only run 1 window/program at a time
  • Running multiple programs at the same time can slow down overall performance considerably

Browser

  • Log out of your account, clear cache and browsing history, log in to try again
  • Web browsers save local versions of pages visited to save time if you visit them again – after a while this can become a lot of information stored on your computer, removing this will often speed things up considerably
  • Try a different compatible browsers
  • Depending on the version and operating system, certain browsers will be quicker and more reliable – overall we recommend Chrome as a good browser for both PC and Mac