Mongoose Casino Withdrawals and Cash Outs

As much as winning is important for any player, we realise that being able to cash out your winnings needs to be smooth, secure and efficient. Mongoose Casino facilitates your fund withdrawals using a whole host of methods, so you can cash out using the process that best suits your needs and access.

Mongoose Casino accepts the following methods for fund withdrawals:

Cashout Type

Credit Card
Debit Card
Skrill
Neteller
Instant Banking
ecoPayz
Bitcoin
Bank Transfer/EFT

Processing Time

Within 24 hours
Within 24 hours
Within 24 hours
Within 24 hours
Within 24 hours
Within 24 hours
Within 24 hours
Within 24 hours

Min Withdrawal

£20
£20
£20
£20
£20
£20
£20
£50

Max Withdrawal

£2,500
£2,500
£2,500
£2,500
£10,000
£2,500
£2,500
£10,000

Transfer time

within 7 working days
within 7 working days
Instant
Instant
within 1-2 working days
Instant
Instant
within 3-5 working days

  • Players are allowed one free withdrawal a month at Mongoose Casino. If more than one withdrawal is made within a 30 day period, Mongoose Casino reserves the right to deduct a charge of up to 3.9% of the withdraw amount. We also reserve that right if there is no, or a minimal turnover since the time of the last deposit.

  • Payment and transaction security at Mongoose Casino is delivered with the same level that players will find in their internet banking services. We use the same 100% secure 256-bit SSL encryption standards.

  • No payment details are stored within our system or on any third party processing service.

  • Mongoose Casino does not store any payment details within our system, or on any third party processing services.

  • Upon any withdrawal issues, please contact our Customer Support, available 24 hours a day, 7 days a week and 365 days a year.

  • For your deposit options, please go to our Deposit page.

Withdrawals using Credit and Debit cards


Debit and Credits are a common method of deposit, but their functions aren’t limited to only funding your account. Players at Mongoose Casino can withdraw using the same debit or credit card details. However, due to banking and financial regulations, cash outs using Debit or Credit cards are not allowed for residents of certain countries. These include Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore or USA.

To withdraw funds using Debit or Credit cards:

  • Login to your account and click on the Withdrawal button location next to your username on the top right corner.

  • From the deposit options listed, select your preferred card type.

  • Choose the debit or credit card that you have used to previously deposit with. Your card or cards will be listed in the dropdown, if already verified by our security team.

  • Then enter your withdrawal amount, keeping into consideration the minimum and maximum withdrawal amount for card withdrawals


  • Upon a situation where the card issuer rejects the withdrawal, players will need to cash out using bank transfer.

  • Withdrawals requested on Mondays are likely to have slightly longer lead times for processing.

To learn how to deposit using debit or credit cards, click here.

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Withdraw using Skrill


Skrill is a popular e-wallet that facilitates quick and easy deposit and withdrawals at Mongoose Casino. Skrill e-wallet accepts for 30 major currencies and is easily available in most parts of the world.

To withdraw funds using Skrill e-wallet:

  • Log into your account and click on the Withdraw button positioned next to your username on the top.

  • Select Skrill under w-wallet as your method of withdrawal. (This option will only appear if you have made a previous deposit using Skrill)

  • If your Skrill account is already setup with Mongoose Casino, simply choose the amount from the list (keeping into consideration the minimum and maximum withdrawal amount) and click on Withdraw.

  • The withdrawal will be processed and should be credited to your Skrill account immediately after.

To learn how to deposit using Skrill e-wallet, click here.
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Withdrawal using Neteller


One of the most widely used e-wallets in the online market, Neteller facilitates swift and secure deposits and withdrawals at Mongoose Casino. Neteller offers its services in over 180 countries and enables instant fund transfers to and from Mongoose Casino.

To withdraw funds using Neteller e-wallet:

  • Login to your Mongoose Casino account and select the Withdraw button located on the top right side of your screen, next to your username.

  • From the options listed, choose Neteller, under vouchers. (This method will only appear if you have previously made a Neteller deposit)

  • If your Neteller is setup with Mongoose Casino, players can simply select or enter their withdrawal amount (within the minimum and maximum Neteller withdrawal amount allowed), and click on Withdraw.

  • Once the withdrawal is processed, the funds should be credited to your Neteller e-wallet account immediately.

To learn how to deposit using Neteller e-wallet, click here.
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Withdraw using Instant Banking


To withdraw funds using Instant Banking:

  • Login to your Mongoose Casino account and click on the Withdraw button location on the top ride side of your screen.

  • From the withdrawal options listed, select Instant Banking.

  • The standard banking transaction form will appear where you will need to input your banking details. Fill this form carefully with your banking details and credentials.

  • Once done, your request will be processed (normally takes around 1 – 2 days), and once verified, your funds will be credited to your account.

To learn how to deposit using Instant Banking, click here.
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Withdraw using ecoPayz


EcoPayz is a well-established global e-wallet online payment system that enables players to send and receive funds in a quick and secure manner. Using their ecoPayz e-wallet account, players are able to make instant deposits and withdrawal to and from their Mongoose Casino account.

To withdraw funds using ecoPayz:

  • Once you are logged in into your account, click on the Withdraw button located on the top right side of the screen

  • Among the withdrawal methods listed, select ecoPayz (only available if you have made a successful ecoPayz deposit which is verified by our security team)

  • Enter the desired withdrawal amount (keeping into consideration the minimum and maximum withdrawal mount for ecoPayz)

  • Your withdrawal reqauest wuill be processed within 24 hours and once cleared, you should receive fund in your ecoPayz e-wallet immediately.

In order to withdraw using ecoPayz e-wallet, players will need to successfully deposit using this method first. To learn how to deposit using ecoPayz, visit our Deposit page.
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Withdraw using Bitcoin


Bitcoin is swiftly becoming the new-age online transaction method and players are now able to deposit and cash out at Mongoose Casino using Bitcoin. With Bitcoin, players can withdraw funds from their account instantaneously straight into their Bitcoin wallet.

To withdraw funds using Bitcoin:

  • Log into your Mongoose Casino account and navigate to the top right and select the Withdraw button.

  • Among the withdrawal methods listed, select Bitcoin (only available if you have made a bitcoin deposit previously)

  • If your Bitcoin address was successfully registered with us during your Bitcoin deposit, you can simply enter the withdrawal amount and click on “Withdraw” to confirm your transaction.

  • Your funds will then be processed as per standard processing timings, and your Bitcoin wallet will be credits immediately.

In order to make a withdrawal using Bitcoin, players first need to make a deposit using their Bitcoin wallet. Players are only able to withdraw in the Bitcoin address they entered while making their deposit. For full information on depositing using Bitcoin, click here.

Withdraw using Bank Transfer or EFT


All registered players at Mongoose Casino are able to make a withdrawal from their cash account using Electronic Fund Transfers or Direct Bank Transfers. However, depending on your local bank regulations, it may take up to 10 working days for the funds to appear in your bank account. Players are advised to keep their banking details such as IBAN or Swift code handy for making the withdrawal.

To withdraw funds using Bank Transfer or EFT:

  • Log into your Mongoose Casino account and navigate to the top right and select the Withdraw button.

  • Among the withdrawal options listed, select Bank Wire/EFT button at the bottom, under Direct Banking.

  • Select the withdrawal amount and enter your Banking details carefully. Once done, click on Withdrawal

  • Your request will be processed by the Payment team and once cleared, our payment team will debit funds from you Mongoose Casino account into your bank account. Please note that it may take up to 10 working days for the funds to appear in your local account, depending on your local banking regulations.

To deposit using Bank Transfers/EFT, please contact our Customer Support.

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Other important notes

  • Mongoose Casino allows withdrawals to be processed only through the same method used for making previous deposits (excluding Bank Transfer/EFT). This policy is executed to ensure that all funds cashed out are credited to the same account owner.

  • All processing times are mentioned based on business/working days. Public holidays, bank holidays and weekends have not been considered.

  • Withdrawals from any methods are only possible once players have fulfilled their KYC requirements and all the submitted documents have been approved by our security team. To find out more about KYC and verification policies, click here.

  • Players under the VIP category may be entitled to faster withdrawal processing timings and reduced processing fees if any. Please contact our Customer Support for full details on Withdrawals for VIP players.

  • During a withdrawal request, all pending bonuses and related winnings will automatically be forfeited by the player. Players are suggested to fulfil all the wagering requirements on any claimed bonuses before attempting for a withdrawal. Failure to do so will void any active bonuses and bonus winnings. For more information, go to our Terms and Conditions page.

  • All withdrawals are processed and paid subject to the bank or institution accompanying the payment option used, which may change as per the institutions requirements without prior notice.

  • The processing times mentioned above are only indications based on average time taken and the actual processing time will depend on the payment method used and the bank or institution associated with the method selected.
  • In the case of bank transfers to Credit Unions or via Intermediary banks, the transfer process may take longer and incur additional bank fees.