Financial Limits – Responsible Gambling

Mongoose Casino and its team hold high ethical standards when it comes to responsible gaming and offer various tools that our players can use to limit their monetary transaction at Mongoose Casino.

If players feel that they are gradually building up gaming compulsion and losing control, they can use our financial limiting facility to self-manage various aspects of their betting behavior.

To access our Financial Limit section:

– Sign into your account at Mongoose Casino

– Under Player Account Settings, click on Limits

– When the dialog box opens, you’ll see various financial limitation sections:

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Deposit Limit

Our deposit limit section allows players to set a limitation on the amount they deposit into their Mongoose Casino cash account.

To set a deposit limit:

  • Enter the limit amount (the maximum amount a player is able to deposit within the interval)

  • Then choose the deposit interval (choosing the total deposit amount interval – per transaction, daily, weekly monthly or yearly maximum deposit amount)

  • Click on ‘Update Limits’

  • Once this has been processed, the limit will be effective immediately

  • Players can view their deposit limit history and any current limits that they have set up.

  • Players can also reset their limits by clicking on ‘Reset All Limits’ which will only come into effect after 7 days.

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Bet Limit

This section allows players to limit the total amount they wager on Mongoose Casino games. Players who make a bet exceeding their limit amount will be notified immediately and their bet will not count on any games until the time interval is reached.

To set a bet limit:

  • Enter the limit amount (the maximum amount a player is able to bet in total, within the interval)

  • Then choose the bet interval (choosing the total bet amount interval – per transaction, daily, weekly monthly or yearly maximum total bet amount)

  • Click on ‘Update Limits’

  • Once this has been processed, the limit will be effective immediately

  • Players can view their bet limit history and any current limits that they have set up.

  • Players can also reset their limits by clicking on ‘Reset All Limits’ which will only come into effect after 7 days.

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Loss Limits

Loss Limits allow players to control the amount they have lost on Mongoose Casino games. After setting a loss limit, players will be notified after they have reached their loss limit and are not allowed to make any additional real money bets until they reach their loss limit interval.

To set a loss limit:

  • Enter the limit amount (the maximum amount a player is willing to loose within the interval)

  • Then choose the loss interval (choosing a total loss amount limit interval – per game session, daily, weekly monthly or yearly maximum deposit amount)

  • Click on ‘Update Limits’

  • Once this has been processed, the limit will be effective immediately

  • Players can view their loss limit history and any current limits that they have set up.

  • Players can also reset their limits by clicking on ‘Reset All Limits’ which will only come into effect after 7 days.

Please note: Only the losses on the deposited amounts count towards your loss limit amount. Any win amounts lost DO NOT contribute to your loss limits. For example, if you deposit £30 and win £10, then finally you lose the £10, these are not counted on your loss limits. However, any losses below your £30 deposit will contribute on counting towards your loss limit.

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Session game play limit

Session game play limits allows players to limit the time of each log in session. Once players log in, their session minutes will start and once it expires they will be prohibited from playing any casino games with real money.

To set a session game play limit:

  • Enter the limit amount (the maximum time in minutes a player is willing to play per login)

  • Click on ‘Update Limits’

  • Once this has been processed, the limit will be effective immediately

  • Players can view their session game play limit history and any current limits that they have set up.

  • Once the session game play time limit expires, players will not be allowed to play any more casino games with real money.

  • In order to play again, players will need to log out and then log in for another game play session which has the same time limit.

  • Players can also reset their limits by clicking on ‘Reset All Limits’ which will only come into effect after 7 days.

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